Legal

Trust the infrastructure behind your outbound OS.

Review how we handle privacy, terms of service, data processing, and real-time platform availability.

Privacy

How we protect your data.

LeadSniper limits data access to the minimum set of vetted employees and partners required to deliver the service.

We collect only the metadata needed to orchestrate prospecting—never messaging content—unless you explicitly authorize it.

Customer data lives in encrypted, regionally redundant infrastructure with retention policies honoring your contract.

We publish our subprocessors and notify you before changes so you can evaluate their security posture.

Terms

We align our terms of service with modern GTM teams—flexible seat management, strict compliance, and transparent billing.

Respect anti-spam laws, honor opt-out signals, and never upload data you do not have rights to process.

Plans can scale up or down monthly. Annual agreements include SOC 2 documentation and tailored onboarding.

Every plan includes product support; Scale and Enterprise unlock named CSM coverage plus dedicated channels.

Data processing

We execute DPAs with every customer that needs them and follow the latest SCC language.

Role-based access, SSO, SCIM, and audit logging are available on Scale and Enterprise tiers.

We maintain 24/7 monitoring with defined escalation paths and notify customers within contractual SLAs.

Submit deletion, access, or export requests through support and we will respond within five business days.

Status

Stay informed about subdomain availability, automation uptime, and scheduled maintenance.

Customers receive access to a private status page covering app., demo., and admin. domains.

We post root-cause summaries within 48 hours for any P1 or P2 event impacting outreach automation.

Email support@leadsniper.com or your CSM for escalations outside the dashboard.